Cut/fabricated materials are not returnable or cancellable. Be sure to inspect your cut/fabricated material (Item numbers starting with ACR, ROD, CUS, SB)for any damages or sizing issues. If you find an issue, we must be notified within 2 business days starting from date of delivery. We may request that you return the item to us for inspection. Based on our evaluation we will determine whether a refund or replacement is appropriate. Please note that transportation, labor, or other expenses incurred due to defective items are not covered. Further if items are pickup in person or courier at our Miami warehouse items will be returned to us at customers expense for review/replacement.