Returns will not be accepted without prior authorization from our Customer Service Department. We are under no obligation to accept any returns of merchandise. Any goods returned without an RMA (Return Merchandise Authorization), will be subject to a 30% restocking fee. Return on stock items will not be accepted after 15 days of delivery.
When we elect to accept a return of goods, these returns must be made within 10 days after authorization. All authorized returns are subject to a 25% restocking fee.
All showcases (Item Numbers starting with "SO"), are not returnable or cancellable.
Any custom or special orders (Item Numbers starting with "CUS"), are not returnable or cancellable.
Cut/fabricated materials are not returnable or cancellable.