CheckoutReturns will not be accepted without prior authorization from our Customer Service Department. We are under no obligation to accept any returns of merchandise. Any goods returned without an RMA (Return Merchandise Authorization), will be subject to a 30% restocking fee. Return on stock items will not be accepted after 7 days of delivery. Stock items packaged and ready for pickup will be subject to 25% restocking fee if cancelled.
When we elect to accept a return of goods, these returns must be made within 10 days after authorization. All authorized returns are subject to a 25% restocking fee.
All showcases (Item Numbers starting with "SO"), are not returnable or cancellable. All Wall Standoff Sign Holder (starting with "SI51") are not returnable or cancellable. All Acrylic Cylinder Risers are not returnable or cancellable. All Acrylic blocks and bases starting with BL are not returnable or cancellable. All speaker spacer rings (starting with "SS") are not returnable or cancellable.
Any custom or special orders (Item Numbers starting with "CUS"), are not returnable or cancellable.